Management Consultancy Services
Overview
All organisations are undergoing major challenges leading to the need for change. There is a need to recognise challenges brought about by new initiatives and increased regulation from Government, market forces and the need for effective communication and consultation both with customers and internally.
Usually, as part of a corporate approach, a set of principles or core values have been set which are used to set the overarching strategic agenda for the organisation in terms of community or customer aspirations, funding, performance management and people development.
Local authorities are responding to the Comprehensive Performance Assessment process and in making organisational change to deliver improved performance indicators in service delivery are increasingly focussing on the Community Leadership role in setting overall direction for improvement.
All local authorities have, by now, undergone at least one Best Value review and subsequent inspection by the Audit commission and know that the focus is on quality and customer centric service delivery.
What does all of this mean? It means that there is continual change and that this needs to be carefully managed and delivered if services to customers and partners are to be both maintained and enhanced.
How can the Temple Group help?
Temple can help you plan for the delivery of faster, more joined-up and integrated services – to enable you to deliver modern customer focussed services that respond to their needs.
Our team have provided policy development services at international and national levels as well as at regional and local levels.
Examples of our work include:
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5th Environmental Action Programme.
- Noise Management Guidance for Department for Environment, Food and Rural Affairs which will cover England and Wales. Based on this work, Temple have secured a contract to introduce similar guidance in Scotland
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Housing policy in relation to placement of homeless households in other local authority areas
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Community protection strategy and practical inititiatives to deal with anti social behaviour
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Communication & consultation strategy for Channel Tunnel Rail Link and Crossrail
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A range of strategy and policy development initiatives for local authorities including contaminated land strategies, major housing change inititaltives, air quality and noise management strategies and planning strategy
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Neighbourhood and community based projects
For more information, please go to Project Sheets.
Temple have a range of experienced staff who can help either to manage change or to help you to continue with driving up service delivery while you focus on the change process.
We have developed a range of communication and consultation processes which work equally well with staff and residents to inform and involve them in the change process in order to ensure their support and commitment.
Consultation Services
Temple can provide tailored support with:
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Strategic Development
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Support/Guidance on Management Best Practice
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Best Value Reviews
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Developing Best Practice in Service Provision
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Managing Change Processes
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Training & Development
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Procurement
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Community engagement, empowerment and capacity building
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Meeting all of your Housing Change needs
What deliverables can you expect?
What can be expected after we have completed our assignment? That depends on what services you requested, but we will deliver:
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Interim and final reports on project progress and outcomes including summaries, analysis and recommendations, learning points and feedback from participants
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Added Value in terms of skills and experience gained from our extensive range of projects
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Skills transfer from our team to your staff
Temple’s Capability
We have worked on a large number of projects both large and small for a diverse range of public and private sector clients. We have worked in a number of roles from the strategic level through to planning and delivering operational services.
We have helped public service agencies to change their organisational shape, their strategies, policies and service delivery leading to greater efficiency and effectiveness
We have instigated and implemented consultation strategies to determine the needs and aspirations of local communities, staff groups and customers and have developed consultation action plans, providing Consultation Managers, professional facilitators and exhibitions/workshop services.
Business Sectors
Our principal client sectors are:
Contacts
For further details please contact us on 0207 394 3700 or enquiries@templegroup.co.uk.
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